Terms and Conditions
Thank you for visiting our website. By using our services, you agree to the following Terms and Conditions. Please read them carefully before proceeding with any bookings or services.
1. Acceptance of Terms
By accessing or using our services, you agree to comply with these Terms and Conditions. These terms are subject to change without prior notice, and we encourage you to review them regularly. Your continued use of our services constitutes your acceptance of any modifications.
2. Services Provided
Our website offers a range of services, including personal training, fitness coaching, nutrition plans, and wellness programs. These services are designed to assist clients in achieving their fitness and wellness goals. Services may vary based on the package or program selected by the client.
3. Booking and Appointments
To book a service, you must create an account on our website and complete the booking process. Bookings are confirmed upon receipt of payment. We recommend booking at least 24 hours in advance to ensure availability. Appointments must be confirmed via email or SMS for all sessions.
4. Payment Terms
Payments are due in full prior to your first session. All prices are displayed on the website and are subject to change. Once you have booked a session, you will be charged according to the package selected. We accept major credit cards and other online payment methods.
5. Cancellation Policy
Cancellations must be made at least 24 hours before the scheduled appointment. Failure to do so will result in a charge of 50% of the session fee. If you do not attend a scheduled session without prior notice, you will be charged the full fee for the session.
6. Client Health and Safety
It is essential that all clients inform the trainer of any pre-existing medical conditions, injuries, or other health issues before starting a session. We recommend consulting with a healthcare provider before beginning any fitness program, especially if you have any concerns. The trainer may request a medical release form in some cases.
7. Client Responsibilities
You agree to follow the instructions provided by your trainer, adhere to the training plan, and notify the trainer immediately if you feel any discomfort or pain during the session. We expect all clients to be respectful and considerate during the training sessions. Disruptive behavior or non-compliance with instructions may result in termination of the session.
8. Privacy and Confidentiality
We take your privacy seriously and adhere to strict confidentiality policies. Any personal information you provide will only be used to facilitate your training sessions, payments, and communications with us. Your data will not be shared with third parties unless required by law or necessary for service provision.
9. Liability
While we take all necessary precautions to ensure your safety, we are not liable for any injuries or accidents that may occur during or after your sessions. You participate in all sessions at your own risk. By booking and attending a session, you acknowledge and accept the risks associated with physical activity.
10. Code of Conduct
We are committed to providing a safe, respectful, and professional environment for all clients. Any form of harassment, verbal abuse, or inappropriate conduct towards trainers or other clients will not be tolerated and may result in the termination of services.
11. Termination of Service
We reserve the right to suspend or terminate services at our discretion if you fail to adhere to these Terms and Conditions. This includes, but is not limited to, failure to make payment, disruptive behavior, or any other violation of our policies.
12. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be resolved under the jurisdiction of the UK courts.
13. Amendments
We reserve the right to modify or update these Terms and Conditions at any time. All changes will be posted on the website, and by continuing to use our services, you accept any changes made. It is your responsibility to check the Terms and Conditions regularly.
14. Contact Information
For any questions, concerns, or clarification regarding these Terms and Conditions or our services, please contact us through the contact details available on our website.
By booking a service, you confirm that you have read, understood, and agree to these Terms and Conditions.
